Privacy policy
Welcome to Dispar Vulgo.
We value your privacy and handle your personal data with great care. This Privacy Policy explains which information we collect, how we use, share, and protect it when you visit our website or use our products and services. By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Company name: Dispar Vulgo Email address: info@disparvulgoclo.com Website: www.disparvulgoclo.com
Dispar Vulgo is an online clothing store based in the Netherlands and is responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR).
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
a. Personal Identification Information
- Name
- Email address
- Telephone number
- Billing and shipping address
b. Payment Information
- Payment details (such as card information or payment methods, processed through third-party providers such as iDEAL or PayPal)
We do not store full payment information on our own servers.
c. Technical Data
- IP address
- Device and browser type
- Operating system
- Website usage data (such as pages visited and click behaviour)
d. Order and Account Information
- Purchased products
- Order history
- Account details (if applicable)
e. Marketing and Communication Data
- Preferences for newsletters and promotions
- Information submitted for campaigns, promotions, or surveys
3. How We Use Your Information
We use your personal data exclusively for the following purposes:
- Order processing: To handle, ship, and administratively manage your orders.
- Customer service: To answer questions and resolve issues or complaints.
- Marketing (with consent): To send offers, updates, and newsletters.
- Website improvement: To enhance our website and user experience.
- Legal obligations: To comply with tax, accounting, or other legal requirements.
We only process personal data when there is a legal basis, such as your consent, the performance of a contract, a legal obligation, or a legitimate interest.
4. How We Protect Your Data
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access, including:
- Encrypted (SSL/TLS) connections for secure data transmission.
- Secure storage with restricted access to personal data.
- Regular updates, security audits, and backups.
- Processing only by authorised employees and trusted partners.
5. Sharing Personal Data with Third Parties
We only share your data with carefully selected and reliable third parties who process your data solely on our behalf. These partners operate under a data processing agreement in accordance with the GDPR.
Examples include:
- Payment processors: iDEAL, PayPal
- Shipping and logistics partners: PostNL, DHL
- Email and marketing platforms: Mailchimp, Klaviyo
- Analytics services: Google Analytics
We will never sell your personal data to third parties.
6. International Data Transfers
If personal data is processed outside the European Economic Area (EEA) (for example, by an external service provider), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or certification under the EU–US Data Privacy Framework.
7. Data Retention
We do not retain your personal data longer than necessary for the purposes for which it was collected.
Examples of retention periods:
- Order and billing data: 7 years (as required by Dutch tax law)
- Customer accounts: until deleted by the user
- Newsletter subscriptions: until you unsubscribe
8. Cookies and Tracking Technologies
Our website uses cookies to improve performance and user experience. Cookies help us to:
- Collect statistics on website usage
- Enhance website functionality
- Show personalised offers
You can manage or disable cookies through your browser settings.
9. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your data, where legally permitted.
- Right to restrict processing: Request that we limit how we use your data.
- Right to object: Object to certain processing activities, such as marketing.
- Right to data portability: Request transfer of your data to yourself or another controller.
To exercise any of these rights, please contact us at info@disparvulgoclo.com. We will respond within one month of receiving your request.
10. Newsletters and Marketing
If you subscribe to our newsletter, we will use your email address to send updates and special offers.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly at info@disparvulgoclo.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example, due to legal changes or adjustments in our business operations. The most recent version will always be published on our website with the date of the latest update.
12. Contact
If you have any questions, comments, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact us:
Email: info@disparvulgoclo.com Website: www.disparvulgoclo.com
